I am a Managing Consultant with Catapult Systems, and live in Denver, CO. I’ve been in the IT field for over 15 years now and love what I do. This site is dedicated to my passion, Microsoft System Center 2012 Service Manager, and spreading the greatness of the product through community interaction.
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I’ve been consulting for a long time… like almost nine years – yikes!
I’m all about ITIL and MOF, just ask my dog!
Managing Consultant at Catapult Systems, and in my past life, Vice President of IT for a very large company
Hey there SCSM fans! This is the update for March's user group meeting. Please find the pertinent information, PowerPoint and video below! Topics Discussed Include: Service Manager Updates - Service Manager Survival Guide http://bit.ly/H4gYnL - Application Approval Workflow (AAW) Solution Accelerator Beta http://bit.ly/GZV9CQ - Beta for Infrastructure Planning and Design (IPD) Guide http://bit.ly/H4df5A - Service Manager 2012 Implementation ...
Well, here's some breaking news for you. Provance, today showed off some great things around their next version which I hear is being called Provance 2012. I wasn't able to attend the meeting where this was all discussed as I am currently engaged in a project, but I had a few slides leak through to me! Some of the big additions - as it appears in the slides will be Integrated ...
Monday, while at the Service Manager 2012 TAP meetings here in Seattle, WA I sat down with Richard and Greg from RunAs Radio (via phone) and discussed what Service Manager is and some of the many benefits of the product. It was a great interview and good discussion in overall, and I must admit I have been a long time listener to the show so I was very flattered that I ...
The Provance IT Asset Management Pack is a Process Management Pack that runs within Microsoft System Center Service Manager 2010 to provide Software and IT Asset Management. The supplemental capability provided by the Provance IT Asset Management Pack allows Microsoft System Center customers to take control of IT costs, improve IT Service Management efficiency and reduce security and compliance risks. It extends Microsoft System Center Service Manager with additional functionality to ...
In this video, Provance demonstrates their Asset Management platform for System Center Service Manager. This is a shortened video running approx 30 minutes instead of the standard 90 minutes. Since this video is private, if you are a Catapult Systems employee please contact Chris dot Ross @ Catapult Systems dot com for access to this content
