December 2011 SCSM User Group Recap
on Dec 01 in Automation, Demos, General, Integration, Learning, SCSM 2010, SCSM 2012, SCSM 2012, Training, User Group, Videos by Chris RossIf you missed the meeting don’t sweat it… just click the image below to view.
December 2011 SCSM Meeting Video
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Topics discussed include:
- SCSM 2012 Implementation Briefing from Acceleres
- Extending Service Manager with PowerWF
- SCSM 2012 News
- General Q&A for SCSM 2010/2012
- 2012 Release Request Activities and SSP Example Demo from Travis Wright
SCSM 2012 Implementation Briefing from Acceleres:
Service Manager 2012 RTM version will be here soon, and with new features (service catalog, service request, release management, VMM integration, and reporting analytics) and improvements (Better incident SLA support, more robust portal, parallel execution of activities, better subscription infrastructure, email lifecycle support, and more). Whether you’ve implemented SCSM 2010 and are looking to migrate, or are finally ready to move on Service Manager with the v2 release, this session is for you. It features the most up to date information provided by the implementation leader, Acceleres. Learn from the experts what is new and improved, along with the implementation considerations you must know to help you size up scope, effort and your organization’s readiness for SCSM 2012.
Remember, save 20% on PowerWF through the end of the year!
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